Search

Bungay Medical Practice introduces new appointment system to improve efficiency

PUBLISHED: 18:25 06 December 2017 | UPDATED: 18:26 06 December 2017

Bungay Medical Centre.
Picture: Nick Butcher

Bungay Medical Centre. Picture: Nick Butcher

Archant © 2017

A doctors’ surgery in Bungay has changed the way it provides appointments in a bid to provide a more efficient experience for patients.

Bungay Medical Centre.
Picture: Nick ButcherBungay Medical Centre. Picture: Nick Butcher

Bungay Medical Practice, in St John’s Road, introduced its new surgery appointment system on Monday, December 4.

In addition to same day appointments or phone calls with a team member, patients are now being given the option to book routine appointments ahead of time with a doctor of their choice.

Bungay Medical Centre.
Picture: Nick ButcherBungay Medical Centre. Picture: Nick Butcher

A spokesman for the practice said: “To help us ensure the system works as efficiently as possible we are asking two things.

“Firstly, to ensure the most appropriate clinician see you, we ask that you give the reception team a very brief reason for your appointment request so we can accurately place patients with the best doctor, nurse or practitioner to treat them.

“It also allows us to release GP and nurse capacity for the routine planned appointments.

“The second request is patients contacting reception for routine appointments do so after 10am.”

Other popular content

Yesterday, 17:41

Students across Norfolk and Suffolk are celebrating after years of hard work paid off as they collected their A-Level results.

Wed, 10:51

A discount supermarket has once again received unanimous planning approval after overcoming objections from a nearby competitor.

Yesterday, 08:04

One third of all speeding offences since January last year in Waveney were committed on one stretch of road, statistics show.

Friday, February 16, 2018

A Beccles landlady has been recognised for her unwavering support of her local women’s football team with an award from BT Sport.

Most Read

Yesterday, 17:41

Students across Norfolk and Suffolk are celebrating after years of hard work paid off as they collected their A-Level results.

Read more
Michael Taylor
Wed, 10:51

A discount supermarket has once again received unanimous planning approval after overcoming objections from a nearby competitor.

Read more
Waveney District Council
Yesterday, 08:04

One third of all speeding offences since January last year in Waveney were committed on one stretch of road, statistics show.

Read more
Suffolk Police
Friday, February 16, 2018

A Beccles landlady has been recognised for her unwavering support of her local women’s football team with an award from BT Sport.

Read more
United Kingdom
Yesterday, 17:04

Police are appealing for help in tracing a missing Lowestoft woman.

Read more
Suffolk Police

Later in Life

cover

Click here to view
the Later in Life
supplement

View

Local Weather

Sunny

Sunny

max temp: 17°C

min temp: 13°C

Show Job Lists

Digital Edition

Image
Read the Beccles and Bungay Journal e-edition today
E-edition

Newsletter Sign Up

Beccles and Bungay Journal weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy