‘Do not click the link’: Warning over scam TV licence emails

PUBLISHED: 17:27 18 November 2019 | UPDATED: 15:01 20 November 2019

Don't become a victim of online phishing

Don't become a victim of online phishing


Television licence holders are being warned not to fall for a scam email.

Earlier this month householders were warned by East Suffolk Council to be wary of a scam email claiming to be from the TV Licensing company.

Now, Suffolk Trading Standards has said that the phishing scam is circulating again.

A post on the Suffolk Trading Standards Facebook page said: "Criminals are once again targeting people with a TV licensing email scam that claims your direct debit has failed and you need to update your details.

"If you receive the same or a similar email, do not click the link.

"This is a phishing scam designed to steal your personal information and bank details.

"If you receive it, report the scam email to Scams Action by calling 0300 3303003 and then delete it."

After the recent council warning, Sophia Lazarides, TV Licensing spokesman for London and the South East, told this newspaper: "In common with other large organisations like HMRC, TV Licensing has seen fraudsters sending scam emails to the public posing as genuine TV Licensing communications.

"In response to the recent warning from East Suffolk Council regarding a new TV Licence email scam, TV Licensing would like to remind customers to be extra vigilant when considering whether to disclose their personal information.

"Readers should be aware that TV Licensing will never email customers, unprompted, to ask for bank details, personal information or to tell you that you may be entitled to a refund.

"If you're not sure an email is genuine, please ignore it and call us on 0300 790 6112 or visit so that we can help."

If you value what this story gives you, please consider supporting the Beccles and Bungay Journal. Click the link in the orange box below for details.

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad, serving as your advocate and trusted source of local information. Our industry is facing testing times, which is why I’m asking for your support. Every single contribution will help us continue to produce award-winning local journalism that makes a measurable difference to our community.

Thank you.

Most Read

Comments have been disabled on this article.

Most Read

Latest from the Beccles and Bungay Journal